We know it could be tricky to buy shoes online so we offer no-questions-asked exchange policy. This means if you don’t like the pair you bought, you can return it and receive a credit note. You can use the credit to purchase a different size, colour or style. The goods must be in the original conditions,

unworn and in the original packaging.

Just fill in our Returnform, put the shoes back in the same box and post them back to us. Get in touch with us to discuss what would you like to do next.

To make the process of return easier please register as a customer on our website so we can issue a credit note to you. 

We always try to find the best solution for our customers and to offer an alternative if the shoes don't fit properly.